The following letter was written and sent to us by one of our long standing clients.
Gentlemen:
As a Charter Member of the STARway Service, I wanted to share some thoughts about our experience during the past twelve months.
Quite frankly, I've been looking for an effective, user friendly performance assessment tool for years. Henny Penny Corporation has found that tool in STARway and we are excited to recommend the system to any business or organization.
I never imagined finding all the attributes of a management tool wrapped into one package. The process is a powerful "short-cut" for all those managers who have complained about the time it takes to fulfill assessments. STARway promotes the development and communication function for getting your people on the right track.
The cool part of this whole implementation is that our entire senior management team and their direct reports have whole heartedly adopted this as a performance and behavior management tool. STARway ensures that managers will sit down quarterly and review strategies and discuss development issues. I have literally had zero negative feedback on this process.
A few benefits I have observed and heard since our introduction of STARway:
Changes behaviors
Focuses and aligns employees' efforts with company strategies
Prioritizes projects and workload automatically
Produces effective use of time for the assessment function
Defines responsibilities and expectations
Creates more routine opportunities for non-threatening discussions about employee performance
Clarifies a void in ownership of responsibilities
Validates a "right fit" for each position
Builds a common language in executing our Strategic Plan
In closing, I enthusiastically endorse the effectiveness and results of utilizing the STARway approach in achieving higher performance and understanding the behaviors required for your business to be successful.